Shipping
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Can I change my shipping method?
Within 12 hours of placing your order, contact help@luxenoir.com to request a change in shipping method, if available. Once processed, changes may not be possible. Check www.luxenoir.com at checkout for available shipping options to ensure your preferred method is selected before confirming. -
Does Luxe Noir offer free shipping?
Yes, Luxe Noir offers free shipping on all orders over $150 worldwide, as noted on www.luxenoir.com. No additional shipping fees are applied at checkout on all orders over $150. For specific shipping inquiries or issues, contact help@luxenoir.com, and our team will assist you to ensure a smooth d... -
Do you offer expedited shipping?
Expedited shipping may be available at checkout on www.luxenoir.com, depending on your location. Check for options during the order process. For specific inquiries about faster delivery, email help@luxenoir.com, and our team will provide details on expedited shipping availability and estimated de... -
Yes, Luxe Noir do not ships to PO, APO, FPO boxes because carriers may have restrictions. Confirm your address at checkout on www.luxenoir.com. For specific inquiries or issues with PO, APO, FPO box delivery, email help@luxenoir.com, and our team will assist you in ensuring successful delivery.
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After your order ships, you’ll receive a tracking link via email. Alternatively, log in to www.luxenoir.com, go to “Order History,” and view tracking details. If you encounter issues, contact help@luxenoir.com with your order number, and our team will provide updates or assist with tracking your ...
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International shipping from www.luxenoir.com takes 5-10 business days, depending on your location. You’ll receive a tracking link upon shipment. For updates or delays, check your tracking or contact help@luxenoir.com with your order number, and our team will assist you in monitoring your order’s ...
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Luxe Noir partners with reliable carriers like DHL, UPS and FedEx for trackable worldwide delivery. Check your tracking link for carrier details. For questions about specific carriers or shipping issues, contact help@luxenoir.com, and our team will assist you with your order’s delivery process. V...
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If your package is lost, check your tracking link for updates. Then, email help@luxenoir.com with your order and tracking numbers. Our team will investigate with the carrier and provide a replacement or refund as needed. Visit www.luxenoir.com for more details on our shipping policies and support.
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What if my shipping address is incorrect?
Contact help@luxenoir.com immediately with your order number to update your shipping address before the order is processed. Once shipped, changes may not be possible. Review your details at checkout on www.luxenoir.com to avoid errors and ensure timely delivery of your order. -
Luxe Noir ships worldwide. Select your country at checkout on www.luxenoir.com to view available shipping options. Delivery times vary by location, typically 5-10 business days. For specific shipping details or restrictions, email help@luxenoir.com, and our team will provide assistance to ensure ...