Return and Exchange
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Are return shipping costs refundable?
Return shipping costs are non-refundable, unless the item is defective or incorrect. Review the return policy at www.luxenoir.com before shipping. For assistance with returns or questions about eligibility, email help@luxenoir.com, and our team will guide you through the process to ensure clarity. -
Exchanges are subject to availability. Email help@luxenoir.com within 30 days with your order details to request an exchange for unworn, undamaged items. Customers cover return shipping. Visit www.luxenoir.com for exchange guidelines and contact our team to confirm item availability before initia...
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Can I return international orders?
Yes, international orders can be returned within 30 days if unworn and in original packaging. Please refer to detailed return policy here https://luxenoir.com/pages/return-policy. Customers cover return shipping costs. Email help@luxenoir.com for approval and instructions. Check www.luxenoir.com ... -
Do I need a receipt for returns?
Yes, digital proof of purchase is required for returns. Provide your order number or confirmation email when contacting help@luxenoir.com to initiate a return. Visit www.luxenoir.com for return policy details to ensure your items meet eligibility criteria and the process is completed smoothly. -
Email help@luxenoir.com with your order number to request a return within 30 days. Ensure items are unworn, undamaged, and in original packaging. We’ll provide return instructions upon approval. Check www.luxenoir.com for detailed return guidelines to ensure a smooth process and timely refund or ...
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Refunds are processed within 1 to 2 business days after the return is approved and processed.. Ensure items are unworn and in original packaging. Check www.luxenoir.com for return guidelines. For updates on your refund status, contact help@luxenoir.com with your order number, and our team will as...
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What if my return is rejected?
Ensure items are unworn, undamaged, and in original packaging, as per www.luxenoir.com’s return policy. If your return is rejected, contact help@luxenoir.com for details on the issue. Our team will guide you on next steps to resolve the matter and ensure compliance with return requirements. -
What is Luxe Noir’s return policy?
Luxe Noir accepts returns within 30 days for unworn, undamaged items in original packaging. Please refer to detailed return policy here https://luxenoir.com/pages/return-policy. Customers cover return shipping costs. For approval, email help@luxenoir.com with your order details. Visit www.luxenoi... -
What items are non-returnable?
Used, damaged, or clearance items are non-returnable, as are items not in original packaging. Check www.luxenoir.com for full return policy details before purchasing. For clarification on specific items, email help@luxenoir.com, and our team will assist you in understanding return eligibility to ... -
Customers are responsible for return shipping costs, unless the item is defective or incorrect. Ensure items meet return criteria (unworn, undamaged) before shipping. For assistance, email help@luxenoir.com, and review the return policy at www.luxenoir.com to understand the process and avoid unex...