Orders
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Can I modify my order after placing it?
Contact help@luxenoir.com within 12 hours of placing your order to request modifications, such as size or item changes, subject to approval. Once processed, changes may not be possible. Visit www.luxenoir.com to review your order details and ensure accuracy before finalizing your purchase to avoi... -
Yes, Luxe Noir ships worldwide. Select your country at checkout on www.luxenoir.com to view available shipping options and costs. Delivery typically takes 5-10 business days, depending on location. For specific inquiries, email help@luxenoir.com, and our team will assist with international order ...
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Can I order multiple items at once?
Yes, add multiple items to your cart at www.luxenoir.com before checking out. Review your selections, then proceed to enter shipping and payment details. For help with bulk orders or specific requests, email help@luxenoir.com, and our team will ensure a seamless ordering experience for you. -
Pre-orders may be available for select items. Check www.luxenoir.com for announcements or availability. If pre-orders are offered, you can reserve items before they’re in stock. For details or inquiries, email help@luxenoir.com, and our team will guide you through the pre-order process and expect...
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How do I check my order status?
Log in to your account at www.luxenoir.com and navigate to “Order History” to view your order’s status and tracking information. A tracking link is also emailed upon shipment. For updates or issues, email help@luxenoir.com with your order number, and our team will assist you promptly. -
Browse www.luxenoir.com, select your desired corsets or dresses, add them to your cart, and proceed to checkout. Enter your shipping and payment details to confirm your order. You’ll receive a confirmation email with details. For assistance, contact help@luxenoir.com, and our team will ensure a s...
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How long does it take to process an order?
Orders are typically processed within 1-3 business days before shipping. You’ll receive a confirmation email with tracking details once shipped. For updates or delays, check www.luxenoir.com or contact help@luxenoir.com with your order number, and our team will provide timely assistance to ensure... -
What if I receive the wrong item?
If you receive an incorrect item, email help@luxenoir.com with your order number and details of the issue. Our team will arrange for the correct item to be sent or provide a refund, per our return policy. Visit www.luxenoir.com for more information on resolving order discrepancies quickly. -
What if my order doesn’t arrive?
Check your tracking link for updates. If your order hasn’t arrived within the estimated time, contact help@luxenoir.com with your order and tracking numbers. Our team will investigate with the carrier and provide solutions, such as a replacement or refund, to ensure your satisfaction. Visit www.l... -
If your order is delayed, check the tracking link provided in your confirmation email. For further assistance, contact help@luxenoir.com with your order number, and our team will investigate the issue with the carrier and provide updates. Visit www.luxenoir.com to stay informed about your order’s...