Duty & Taxes

• Are duties included in the price?

  No, duties and taxes are not included in the product price at www.luxenoir.com. They are billed separately by the carrier upon delivery, based on your country’s customs regulations. Customers are responsible for paying customs duties and taxes subject to destination. For detailed view, please ref...

• Are duties refundable?

  Customs duties and taxes are non-refundable, as they’re charged by local authorities, not Luxe Noir. For refund-related inquiries, contact help@luxenoir.com. Review our policies at www.luxenoir.com to understand duty obligations before ordering to ensure a smooth international shopping experience...

• Are taxes included at checkout?

  Taxes are not displayed at checkout on www.luxenoir.com but may vary based on your location and local regulations. Additional taxes may apply upon delivery for international orders. Customers are responsible for paying customs duties and taxes subject to destination. For detailed view, please ref...

• Can I estimate my duties?

  Duty estimates depend on your country’s customs policies. Contact your local customs office or email help@luxenoir.com with your order details for guidance. While we can’t provide exact amounts, our team can assist with general information. Check www.luxenoir.com for shipping details to prepare f...

• Do EU customers pay VAT?

  EU customers may be charged VAT upon delivery, depending on the shipping site and local regulations. VAT is not included in the price at www.luxenoir.com. For details, contact help@luxenoir.com or check with your local customs office to understand applicable taxes for your order.

• How are duties calculated?

  Customs duties are calculated by your country’s authorities based on the order value, product type, and local regulations. Rates vary by country. For estimates, check with your local customs office or email help@luxenoir.com. Visit www.luxenoir.com for more information on international shipping a...

• What if I’m charged unexpected duties?

  If you face unexpected duties, contact help@luxenoir.com with your order and tracking details. Our team will work with the carrier to clarify charges. Check your country’s customs policies and www.luxenoir.com for shipping information to understand potential fees before ordering to avoid surprise...

• Who handles duty disputes?

  For duty disputes, contact help@luxenoir.com with your order and tracking details. Our team will liaise with the carrier to address issues. You may also need to contact your local customs office. Visit www.luxenoir.com for shipping policies to understand your responsibilities regarding duties and...

• Who pays for customs duties?

  Customers are responsible for paying customs duties and taxes on international orders, as these are charged by local authorities. For detailed view, please refer to https://luxenoir.com/pages/luxe-noir-shipping and furthermore check your country’s regulations for details. For assistance, contact ...