Cancellation
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Cancellations are not guaranteed and depend on order status. Request within 12 hours via help@luxenoir.com for the best chance. If processed, returns may be required. Visit www.luxenoir.com to check your order status and review cancellation policies for a smooth process.
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Once shipped, orders cannot be cancelled but can be returned upon receipt, per our return policy. Email help@luxenoir.com for return instructions. Check www.luxenoir.com for order status and return guidelines to ensure compliance and a smooth process for handling shipped orders.
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Yes, you can cancel within 12 hours if the order hasn’t been processed. Email help@luxenoir.com with your order number and cancellation reason. After processing, cancellations may not be possible. Visit www.luxenoir.com to review your order status and ensure timely cancellation requests for a smo...
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Can I cancel part of my order?
Partial cancellations may be possible within 12 hours, depending on order status. Email help@luxenoir.com with your order number and details of items to cancel. Visit www.luxenoir.com to review your order and ensure timely requests to avoid processing issues or fees. -
How do I request a cancellation?
Email help@luxenoir.com with your order number and reason for cancellation within 12 hours of placing your order. Our team will confirm if cancellation is possible. Visit www.luxenoir.com to check your order status and ensure timely submission to avoid processing issues or fees. -
How long does a cancellation refund take?
Cancellation refunds are processed within 24 hours after approval. Ensure cancellation is requested within 12 hours via help@luxenoir.com. Check www.luxenoir.com for order status and refund policies. Our team will confirm once the refund is processed to ensure a smooth experience. -
How will I know my cancellation is approved?
You’ll receive a confirmation email from help@luxenoir.com once your cancellation is approved. Refunds, if applicable, take 5-7 business days. Check www.luxenoir.com for order status updates. Contact our team if you don’t receive confirmation within 24 hours to ensure your request is processed. -
A 19% restocking fee may apply if payment has been processed. Cancel within 12 hours to avoid fees, if possible. Email help@luxenoir.com with your order details to request cancellation. Check www.luxenoir.com for order status and policies to understand potential fees before cancelling your order.
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What if I accidentally placed an order?
Contact help@luxenoir.com immediately with your order number to request cancellation within 12 hours. If not yet processed, we’ll assist with cancellation. Check www.luxenoir.com for order status and policies to ensure timely action and avoid unwanted shipments or processing fees. -
What if my order is already processed?
If your order is processed, cancellation may not be possible. Contact help@luxenoir.com within 12 hours to check eligibility. If cancellation isn’t available, you can return the item upon receipt. Visit www.luxenoir.com for order status and return policies to manage your order effectively.